Terms of Service

1. Acceptance of Terms

By accessing and using the GlowBeauty website (referred to as "the Site"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use this Site. These terms apply to all visitors, users, and anyone who accesses or uses the Site or our services.

You must be at least 18 years of age to use this Site and make purchases. By using the Site, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding contract. If you are under 18, you may only use this Site with the consent and direct supervision of a parent or legal guardian.

2. Description of Services

GlowBeauty operates an e-commerce platform that sells premium cosmetics, skincare products, and beauty essentials. Our services include product sales, delivery of physical goods, customer support, and beauty advice through our website and contact channels. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

Product availability, pricing, and delivery times are subject to change without notice. While we strive to maintain accurate product descriptions and pricing, we do not guarantee that all information on the Site is accurate, complete, or error-free. We reserve the right to correct any errors or omissions at any time.

3. User Obligations and Prohibited Conduct

You agree to use the Site only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment. Prohibited behavior includes harassing or causing distress or inconvenience to any person; transmitting obscene or offensive content; disrupting the normal flow of dialogue within our Site; and attempting to gain unauthorized access to our systems.

You must not use automated means (such as scraping, bots, or crawlers) to access the Site without our express written permission. You must not impersonate or misrepresent your identity, affiliation with any person or entity, or attempt to deceive others about your identity. You agree not to engage in any activity that could damage, disable, or impair the Site or interfere with the rights of other users.

Any unauthorized access to the Site, or use of the Site for purposes other than those expressly permitted by these Terms, is strictly prohibited. Violations may result in immediate suspension or termination of your access and may be referred to law enforcement authorities.

4. Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, videos, and software, is the exclusive property of GlowBeauty or its content suppliers. This content is protected by international copyright laws and other intellectual property laws. The compilation, arrangement, and organization of all content on the Site is the exclusive property of GlowBeauty and is protected by international copyright laws.

You are granted a limited, non-exclusive, non-transferable license to view and use the Site for personal, non-commercial purposes only. You may not reproduce, distribute, publish, transmit, modify, create derivative works from, or otherwise exploit any content on the Site without our prior written permission. This includes screenshots, product images, and written descriptions.

Any unauthorized use of the intellectual property on the Site constitutes infringement and may result in legal action. The Site and all its contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by GlowBeauty.

5. Product Information and Disclaimers

We provide product descriptions, ingredient lists, usage instructions, and beauty advice on the Site. However, we do not warrant that this information is accurate, complete, or suitable for your specific needs. Product results and experiences may vary based on individual skin type, sensitivity, health conditions, and other factors beyond our control.

The information provided is for informational and educational purposes only and does not constitute medical, dermatological, or professional health advice. If you have sensitive skin, allergies, known skin conditions, or are pregnant or nursing, consult a qualified dermatologist or healthcare provider before using any product. We recommend performing a patch test on a small area of skin before full application.

Products are provided "as is" without any warranty of any kind, express or implied. We make no representations regarding the safety, efficacy, or suitability of products for any particular purpose. Your use of products is at your own risk, and you assume full responsibility for any consequences resulting from product use or misuse.

6. Limitation of Liability

To the fullest extent permitted by law, GlowBeauty shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or services, even if we have been advised of the possibility of such damages. This includes loss of profits, data, goodwill, or other intangible losses.

The total liability of GlowBeauty for any claim arising from or relating to these Terms or the Site shall not exceed the amount you paid to GlowBeauty in the twelve months preceding the claim, or £100 (GBP), whichever is greater. Some jurisdictions do not allow the limitation of liability, so this limitation may not apply to you.

In no event shall GlowBeauty be liable for any failure to perform our obligations if such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, or government action.

7. Indemnification

You agree to indemnify and hold harmless GlowBeauty, its officers, directors, employees, agents, and suppliers from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, your violation of any law or regulation, or your infringement of any third-party right. This obligation applies whether or not GlowBeauty has been advised of the possibility of such damages.

8. Third-Party Links and Content

The Site may contain links to third-party websites and resources. These links are provided for convenience only, and we are not responsible for the content, accuracy, or practices of third-party sites. We do not endorse and are not liable for any third-party content, products, or services accessed through links on the Site.

Your use of third-party websites is governed by their terms and privacy policies, not ours. We recommend reviewing the terms and policies of any third-party site before providing personal information or making purchases. We shall not be liable for any direct or indirect damages caused by or resulting from your use of third-party content or services.

9. Privacy Policy

Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and protection of your personal information. By using the Site, you consent to our collection and use of personal information as outlined in the Privacy Policy.

For complete information about how we collect, use, and protect your data, please visit our Privacy Policy.

10. Governing Law and Jurisdiction

These Terms of Service and all matters relating to the Site are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflicts of law principles. You irrevocably consent to the exclusive jurisdiction of the courts located in London, England for any disputes arising from or relating to these Terms or the Site.

If you are a consumer in the European Union or European Economic Area, you may bring legal proceedings in your local courts in your country of residence. Nothing in these Terms limits your rights as a consumer under applicable local laws that cannot be excluded or limited by contract.

11. Dispute Resolution

Before pursuing any legal action, you agree to attempt to resolve any dispute informally by contacting us with details of your complaint. We will respond within 30 days of receiving your complaint and will make a good-faith effort to resolve the matter.

If we cannot resolve the dispute within 60 days, either party may pursue binding arbitration or litigation as permitted by applicable law. For disputes that cannot be resolved through informal negotiation, you and GlowBeauty agree to submit the dispute to binding arbitration administered by a mutually agreed-upon arbitrator or arbitration service.

Arbitration shall be conducted in English and held in London, England, unless both parties agree otherwise. The arbitrator's decision shall be final and binding. However, nothing in this section prevents either party from seeking injunctive relief in court to prevent irreparable harm or protect intellectual property rights.

12. Termination of Access

We reserve the right to suspend, restrict, or terminate your access to the Site at any time and for any reason, including but not limited to: violation of these Terms, illegal activity, abusive conduct, or any activity that we determine, in our sole discretion, to be harmful to the Site or other users.

Upon termination, your right to use the Site ceases immediately. Provisions that by their nature should survive termination (such as intellectual property rights, limitation of liability, and governing law) shall survive any termination or expiration of these Terms.

You may terminate your use of the Site at any time by ceasing to access the Site. All provisions of these Terms that should survive termination shall survive, including any obligations or liabilities you may have incurred.

13. Changes to Terms

We may modify these Terms at any time. Changes will be effective upon posting to the Site. If changes are material, we will provide at least 14 days' notice by highlighting the change on the homepage or by sending a notice to your registered email address. Your continued use of the Site after changes become effective constitutes your acceptance of the modified Terms.

If you do not agree to any modified Terms, you must stop using the Site immediately. We encourage you to review these Terms periodically to stay informed of any changes.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, or if you wish to exercise any of your rights under these Terms, please contact us: